How to manage damanged stock

Unfortunately, damaged stock is a fact of life in retail. Whether it is damaged in transit, damaged in store or just damaged over time. You will need to manage your damaged stock.

It's best to count your damaged stock as soon as you notice it, so you know exactly what has happened and aren't disappointing customers when they come to purchase the product.


  1. Setup
  2. Removing stock
  3. Contact Us


To remove stock with Pimsical Stock Take, you'll need the following:

  1. Setup Shopify POS for your retail store.
  2. Installed Pimsical Stock Take on your Shopify store.
  3. Added Pimsical Stock Take to your Shopify POS homescreen.

Removing stock

Firstly, you'll need to create a stock take. You can do this from either the Shopify Admin, or on your POS device.

You can then join the stock take on your POS device, this will allow you to scan each product in. The products will need to be setup in Shopify with the right barcode, so you can scan them in.

On your POS device, open the Pimsical Stock Take app, click on the stock take you would like to join. You will either be taken directly to the scanner or have the option to Join stock take, depending on how the stock take was set up.

If you have a larger team, you can also join the stock take on multiple devices, so you can have multiple people counting at the same time.

Once you've finished counting, you can then end and action the stock take. You can choose the remove stock action, this will then decrease your inventory levels in Shopify by the amount scanned in.

Get Started Today

Contact Us

Got any questions about getting ready for retail with Shopify? Get in touch, we would love to chat!